This examination is one of three Internet and Computing Core Certification (IC3) Global Standard 3 examinations required for IC3certification. This exam measures examinee knowledge of computer hardware, software, and basic operating system skills. The 50-minute exam consists of 45 questions that include standard selected response test items (multiple-choice, multiple-response and matching) and performance-based test items (using interactive simulation test items).
Approximate percentage of examination by content area:29% Domain 1: Computer Hardware, Peripherals and Troubleshooting: 1.1 Identify types of computers, how they process information, and the purpose and function of different hardware components; 1.2 Identify how to maintain computer equipment and solve common problems relating to computer hardware.28% Domain 2.0 Computer Software: 2.1 Identify how software and hardware work together to perform computing tasks and how software is distributed and upgraded; 2.2 Identify different types of application software and general concepts relating to application software categories.43% Domain 3.0 Using an Operating System: 3.1 Identify what an operating system is and how it works, and solves common problems related to operating systems; 3.2 Use an operating system to manipulate a computer's desktop, files and disks; 3.3 Identify how to change system settings, install and remove software.