Course Course Summary Section 1 Content Section 1 Content Left Section 1 Content Right Credit Type: Course ACE ID: CFTA-0003 Organization: Center for Financial Training Location: Classroom-based Length: 11 weeks (46 hours) Dates Offered: 6/1/2021 - 5/31/2024 10/1/2017 - 5/31/2021 9/1/2014 - 11/30/2017 10/1/2011 - 8/31/2014 1/1/2004 - 9/30/2011 9/1/1994 - 12/31/2003 9/1/1983 - 8/31/1994 Credit Recommendation & Competencies Section 2 Content Section 2 Content Left Section 2 Content Right Level Credits (SH) Subject Lower-Division Baccalaureate 3 Communication Description Section 3 Content Section 3 Content Left Section 3 Content Right Objective: The course objective is to develop and hone communication skills necessary to effective business communicators. Learning Outcomes: Create effective business messages Write successful e-mail messages and memos Write reports that are focused, objective, and interesting Write with clarity and precision Design sentences that give the right emphasis to content Employ positive language to achieve goodwill in business messages Write direct, orderly, and friendly answers to inquiries Compose tactful, clear claim and refusal messages Conduct an effective job search, including preparing resumes and cover letters Use visuals effectively in reports Utilize the techniques for conducting and participating in meetings General Topics: Communication in the workplace Adaptation and selection of words Construction of clear sentences and paragraphs Writing for a positive effect The writing process and the main forms of business messages Indirectness in good-news messages Indirectness in bad-news messages Indirectness in persuasive messages Communicating in the job-search process Basics of report writing Oral and interpersonal communication Business research methods Instruction & Assessment Section 4 Content Section 4 Content Left Section 4 Content Right Instructional Strategies: Computer Based Training Discussion Lectures Methods of Assessment: Examinations Written Papers Minimum Passing Score: 70% Supplemental Materials Section 5 Content Section 5 Content Left Section 5 Content Right Section 6 Content Section 6 Content Left Section 6 Content Right Button Content Rail Content 1 Other offerings from Center for Financial Training Accounting (CFTA-0005) Analyzing Financial Statements (CFTA-0002) Business Communication (CFTA-0003) Business Math (CFTA-0018) Commercial Lending (CFTA-0006) Consumer Lending (CFTA-0007) Economics (CFTA-0008) Financial Accounting (CFTA-0022) Human Relations (CFTA-0009) Human Resource Management (CFTA-0025) View All Courses Page Content