Course Course Summary Section 1 Content Section 1 Content Left Section 1 Content Right Credit Type: Course ACE ID: CFTA-0009 Organization's ID: SUP106GS Organization: Center for Financial Training Location: Online Length: 11 weeks (47.5 hours) Dates Offered: 6/1/2021 - 5/31/2024 10/1/2017 - 5/31/2021 9/1/2014 - 9/30/2017 10/1/2011 - 8/31/2014 1/1/2004 - 9/30/2011 11/1/1994 - 12/31/2003 9/1/1985 - 10/31/1994 Credit Recommendation & Competencies Section 2 Content Section 2 Content Left Section 2 Content Right Level Credits (SH) Subject Lower-Division Baccalaureate 3 human relations Description Section 3 Content Section 3 Content Left Section 3 Content Right Objective: The course objective is to provide an examination of the evolution of human relations in the workplace, concepts of motivation, and leadership behavior. The role and function of the individual within an organizational structure are addressed. Learning Outcomes: identify major life changes and understand how life changes lead to an increased awareness of self and others identify and explain workplace dynamics including the psychology and theories of motivation, leadership styles, and different types of communication understand factors related to individual success including the components of emotional intelligence and strategies for getting a job identify historical trends in human interactions identify human relations skills applicable to workplace and beyond understand the unique challenges of today's working world and explain how they fit into a larger picture of human relations as a broad discipline General Topics: Human relations: a background Self-concept and self-esteem in human relations Self-awareness and self-disclosure Attitudes and values in human relations Motivation: increasing productivity Communication and human relations People, groups and teams Achieving emotional control Individual and organizational change Creativity and human relations Conflict management Stress and stress management External and internal customers Human relations in a world of diversity Business ethics and social responsibility A productive workplace and success Instruction & Assessment Section 4 Content Section 4 Content Left Section 4 Content Right Instructional Strategies: Audio Visual Materials Case Studies Computer Based Training Discussion Lectures Methods of Assessment: Examinations Quizzes Assignments, Discussion Questions Minimum Passing Score: 70% Supplemental Materials Section 5 Content Section 5 Content Left Section 5 Content Right Section 6 Content Section 6 Content Left Section 6 Content Right Button Content Rail Content 1 Other offerings from Center for Financial Training Accounting (CFTA-0005) Analyzing Financial Statements (CFTA-0002) Business Communication (CFTA-0003) Business Math (CFTA-0018) Commercial Lending (CFTA-0006) Consumer Lending (CFTA-0007) Economics (CFTA-0008) Financial Accounting (CFTA-0022) Human Resource Management (CFTA-0025) View All Courses Page Content