Course Course Summary Section 1 Content Section 1 Content Left Section 1 Content Right Credit Type: Course ACE ID: CFTA-0003 Organization's ID: A170 Organization: Center for Financial Training Location: Online Length: 11 weeks (50 hours) Dates Offered: 6/1/2021 - 5/31/2024 10/1/2017 - 5/31/2021 9/1/2014 - 11/30/2017 10/1/2011 - 8/31/2014 1/1/2004 - 9/30/2011 9/1/1994 - 12/31/2003 9/1/1983 - 8/31/1994 Credit Recommendation & Competencies Section 2 Content Section 2 Content Left Section 2 Content Right Level Credits (SH) Subject Lower-Division Baccalaureate 3 business communications Description Section 3 Content Section 3 Content Left Section 3 Content Right Objective: The course objective is to develop and hone communication skills necessary to effective business communicators. Learning Outcomes: create effective business messages write with clarity and precision by selecting the correct words design sentences that give the right emphasis to content employ positive language to achieve goodwill in business messages write successful e-mail messages and memos write direct, orderly, and friendly answers to inquiries compose tactful, clear claim and refusal messages conduct an effective job search, including preparing resumes and cover letters write reports that are focused, objective, and interesting use visuals effectively in reports utilize the techniques for conducting and participating in meetings General Topics: Communication in the workplace Adaptation and selection of words Construction of clear sentences and paragraphs Writing for a positive effect The writing process and the main forms of business messages Directness in good news messages Indirectness in bad news messages Indirectness in persuasive messages Communicating in the job search process Basics of report writing Using visuals in business reports Oral and interpersonal communication Instruction & Assessment Section 4 Content Section 4 Content Left Section 4 Content Right Instructional Strategies: Audio Visual Materials Computer Based Training Discussion Lectures Methods of Assessment: Case Studies Examinations Other Written Papers Assignments, Discussion Questions Minimum Passing Score: 70% Supplemental Materials Section 5 Content Section 5 Content Left Section 5 Content Right Section 6 Content Section 6 Content Left Section 6 Content Right Button Content Rail Content 1 Other offerings from Center for Financial Training Accounting (CFTA-0005) Analyzing Financial Statements (CFTA-0002) Business Math (CFTA-0018) Commercial Lending (CFTA-0006) Consumer Lending (CFTA-0007) Economics (CFTA-0008) Financial Accounting (CFTA-0022) Human Relations (CFTA-0009) Human Resource Management (CFTA-0025) View All Courses Page Content