Course

Course Summary
Credit Type:
Course
ACE ID:
CNGE-0009
Organization's ID:
GES328
Organization:
Cengage Group/ed2go
Location:
Online
Length:
200 hours (6 months)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 6 Computer Repair
Description

Objective:

CompTIA A+ is a widely recognized and well-respected certification in the IT industry and is the standard for starting into the world of IT. This course gives you the knowledge upon which you'll base the rest of your CompTIA A+ certification studies for the 220-1101 and 220-1102 exams.

Learning Outcomes:

  • Troubleshoot PC and mobile device issues including common OS, malware and security issues
  • Explain types of networks and connections including TCP/IP, WIFI and SOHO
  • Identify and protect against security vulnerabilities for devices and their network connections
  • Follow best practices for safety, environmental impacts, and communication and professionalism
  • Install and configure laptops and other mobile devices and support applications to ensure connectivity for end users
  • Install and support Windows OS including command line and client support, system configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS
  • Identify, use and connect hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce
  • Explain types of networks and connections including TCP/IP, WIFI and SOHO
  • Compare and contrast cloud computing concepts and set up client-side virtualization

General Topics:

  • Taking a Computer Apart and Putting It Back Together
  • All About Cases and Motherboards
  • Supporting Processors and Upgrading Memory
  • Power Supplies and Troubleshooting Computer Problems
  • Supporting Hard Drives and Other Storage Devices
  • Supporting Input/Output Devices
  • Networking Fundamentals
  • Network Infrastructure and Cloud Computing
  • Supporting Printers
  • The Complex World of IT Professionals
  • Installing and Maintaining Windows
  • Troubleshooting Windows After Startup
  • Troubleshooting Windows Startup
  • Security Strategies
  • Mobile Device Security
  • Network Security and Troubleshooting
  • Supporting macOS
  • Linux and Scripting
  • Preparing for a Certification Exam
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Discussion
  • Laboratory
  • Practical Exercises

Methods of Assessment:

  • Examinations
  • Performance Rubrics (Checklists)
  • Quizzes

Minimum Passing Score:

70%
Supplemental Materials