Course

Objective:

Learning Outcomes:

• Identify the various administrative and clinical job duties of a medical assistant
• Describe the professional traits that are necessary for a medical assistant
• Recognize the federal laws that affect health care.
• Explain the importance of communication skills in health care.
• Identify types of medical office correspondence.
• Explain the importance of the office environment in creating the level of professionalism anticipated by the patient.
• Identify commercial insurance and government-sponsored health care programs.
• Define the specific code sets used to classify diagnoses and procedures in health care.
• Summarize the importance of the revenue cycle in the management of a medical practice.
• Discuss the importance of medical and surgical asepsis.
• Summarize the role of rehabilitative medicine in the restoration of function and health.
• Discuss the dietary requirements for specific conditions and diseases.
• Explain the importance of certification exam preparation.
• Summarize the techniques and best practices for obtaining a medical assisting position.
• Discuss the importance of pharmacology in medical assisting.
• Recognize the main signs and symptoms of common diseases and disorders.
• Summarize the role of a medical assistant when assisting with examinations, procedures, and minor office surgeries.
• Explain the proper handling and administration of medications in a medical office.
• Recognize emergency situations in a medical office and how to respond appropriately.
• Discuss OSHA Standards applicable to health care.
• Identify the features of the electronic health record and practice management software.
• Explain the advantages of the different types of patient scheduling methods.
• Demonstrate the proper way to document patient information in the medical record.
• Explain the collection and handling of laboratory specimens.

General Topics: