Course

Course Summary
Credit Type:
Course
ACE ID:
BISK-0131
Organization's ID:
VIL102
Organization:
Location:
Classroom-based
Length:
8 weeks (32 -- 48 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Project Management or Business Management
Description

Objective:

The course objective is to advance skills and practice the skill-sets that define business process management (BPM) methodology and solutions; identify key trends; discover must-have technology and best practices; and outline how BPM enables organizations to be more efficient, more effective, and more capable of change.

Learning Outcomes:

  • Utilize the benefits of BPM, including applying processes, graphs and data, and technology
  • Identify the pitfalls and phases of BPM
  • Identify common organization structures
  • Apply BPM best practices
  • Categorize the roles and skills of participants in BPM projects.
  • Describe Six Sigma methodologies
  • Manage time, quality, and cost expectations

General Topics:

  • Basic concepts, why do BPM, understanding analysis, overview of the six phases, mapping and metrics, organization and roles, governance and strategy, and trends and direction
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Discussion
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Case Studies
  • Examinations

Minimum Passing Score:

70%
Supplemental Materials