Course

Course Summary
Credit Type:
Course
ACE ID:
BISK-0085
Organization's ID:
SFR020
Organization:
Bisk Education
Location:
Online
Length:
8 weeks (32 -- 48 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 3 Management or Business Administration
Description

Objective:

The course objective is to focus on execution by examining the six phases of business process management (BPM) project management; identify key strategies, issues, and opportunities; and examine the planning, documentation, and use of business process data.

Learning Outcomes:

  • Discuss processes and sub processes data
  • Predict common modeling phase issues
  • Explore methods to capture and use data
  • Examine effective ways to manage schedules and teams
  • Specify proven data collection and usage methods
  • Explain essential elements for defining project scope
  • Summarize imperative features of the design phase
  • Identify crucial components for obtaining expected design outcomes
  • Discuss tips for choosing key performance indicators
  • Describe the vital role of model validation
  • Identify KPIs (key performance indicators), benchmarking, and if/then forecasting
  • Specify essential principles of the modeling phase
  • Describe the vital role of model validation

General Topics:

  • Preparing for business process management (BPM) projects
  • Assessment phase
  • Design phase
  • Modeling phase
  • Implementation phase
  • Monitoring phase
  • Modification phase
  • Sustaining BPM
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Discussion
  • Lectures

Methods of Assessment:

  • Examinations

Minimum Passing Score:

70%
Supplemental Materials