Course

Course Summary
Credit Type:
Course
ACE ID:
AICP-0131
Organization's ID:
AIC 37
Location:
Classroom-based
Length:
8 weeks (32 -- 48 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 2 Insurance Claims or Insurance
This course is part of a sequence of courses for which students must successfully complete the requirements of all segments in order to receive credit recommendations. Successful completion of coursework includes enrollment in and successful passing of a final credentialing exam.
Description

Objective:

The course objective is to enable students to understand how to manage the bodily injury claim process.

Learning Outcomes:

  • Confidently handle complex bodily injury claims
  • Manage complex bodily injury claims more efficiently with proven technical claim handling knowledge
  • Enhance their effectiveness
  • Take a comprehensive approach to controlling indemnity costs by utilizing a practical method of bodily injury claim management
  • Demonstrate commitment to their customers
  • Develop customer loyalty by providing well-rounded customer support with a strong understanding of bodily injury claims

General Topics:

  • Bodily injury claims management
  • Bodily injury investigation process
  • Injury and treatment evaluation
  • Impairment and disability
  • Rehabilitation
  • Psychological injuries
  • Issues with ongoing bodily injury claims
  • Managing bodily injury case studies
Instruction & Assessment

Instructional Strategies:

  • Case Studies
  • Practical Exercises

Methods of Assessment:

  • Examinations

Minimum Passing Score:

70%
Supplemental Materials