Course

Course Summary
Credit Type:
Course
ACE ID:
ACIL-0002
Organization:
ACI Learning
Length:
2 weeks (40 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 information technology
Students must complete both CompTIA A+ Core 1 (ACIL-0001) and CompTIA A+ Core 2 (ACIL-0002) to receive the credit recommendation of 3 semester hours in information technology at the lower division.
Description

Objective:

The course objective is for students to be able to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.

Learning Outcomes:

  • install and configure Microsoft Windows
  • optimize and maintain Microsoft Windows
  • support mobile digital devices
  • identify the basic components and functions of operating systems
  • identify networking and security fundamentals
  • identify the operational procedures that should be followed by professional PC technicians;
  • work with other operating systems
  • identify network technologies
  • configure networking capabilities
  • identify security threats, vulnerabilities, and controls
  • implement security controls
  • troubleshoot system-wide issues

General Topics:

  • Support operating systems
  • Install, configure, and maintain operating systems
  • Maintain and troubleshoot Microsoft Windows
  • Configure and troubleshoot network connections
  • Manage users, workstations, and shared resources
  • Implement physical security
  • Secure workstations and data
  • Troubleshoot workstation security issues
  • Support and troubleshoot mobile devices
  • Implement operational procedures
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Classroom Exercise
  • Computer Based Training
  • Discussion
  • Laboratory
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Examinations
  • Quizzes
  • Written Papers

Minimum Passing Score:

70%
Supplemental Materials