Course

Course Summary
Credit Type:
Course
ACE ID:
LDRQ-0002
Organization:
ACI Learning
Location:
Classroom-based
Length:
40 hours for 1 week (day classes); 20 hours for 2 weeks (evening classes)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Vocational-Certificate 1 Information Technology or Computer Information Systems
Description

Objective:

The course objective is to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.

Learning Outcomes:

  • Identify the basic components and functions of operating systems
  • Identify networking and security fundamentals
  • Identify security threats, vulnerabilities, and controls
  • Implement security controls
  • Identify the operational procedures that should be followed by professional PC technicians
  • Install and configure Microsoft Windows
  • Optimize and maintain Microsoft Windows
  • Work with other operating systems
  • Identify network technologies
  • Configure networking capabilities
  • Support mobile digital devices
  • Troubleshoot system-wide issues

General Topics:

  • Operating system fundamentals
  • Networking and security fundamentals
  • Safety and operational procedures
  • Installing and configuring Microsoft windows
  • Optimizing and maintaining Microsoft Windows
  • Working with other operating systems
  • Networking technologies
  • Configuring networking capabilities
  • Supporting mobile digital devices
  • Security threats, vulnerabilities and controls
  • Implementing security controls
  • Troubleshooting system-wide issues
Instruction & Assessment

Instructional Strategies:

  • Classroom Exercise
  • Discussion
  • Lectures

Methods of Assessment:

  • Examinations

Minimum Passing Score:

70%
Supplemental Materials