Course

Course Summary
Credit Type:
Course
ACE ID:
SEIU-0009
Dates Offered:
Credit Recommendation & Competencies
Competency Framework Statement
ETA Building Blocks Model Behave consistently, predictably, reliably and dependably.
ETA Building Blocks Model Obtain and complete appropriate information, approvals, paperwork, signatures, and other requirements promptly and accurately.
ETA Building Blocks Model Arrive on time, as scheduled, and prepared to work, meetings, and calls.
ETA Building Blocks Model Follow directions and organizational rules, procedures and policies as communicated in a variety of ways.
ETA Building Blocks Model Show sincere interest and sensitivity to the needs or feelings of others.
ETA Building Blocks Model Recognize when relationships with others are strained.
ETA Building Blocks Model Respond appropriately to the behaviors, concerns, or motives of others and provide support when others are upset.
ETA Building Blocks Model Interact respectfully and cooperatively with others who are of a different race, culture, or age, or have different abilities, gender, or sexual orientation.
ETA Building Blocks Model Respect, accept, and show positive regard for coworkers, employees, colleagues, and customers.
ETA Building Blocks Model Comply with federal, state, and local regulations as well as company policies or procedures.
ETA Building Blocks Model Abide by a strict code of ethics that goes beyond what the law requires, even in the face of opposition.
ETA Building Blocks Model Act in the best interests of the organization, community, and environment.
ETA Building Blocks Model Establish trust and credibility by treating others with honesty, fairness and respect.
ETA Building Blocks Model Make decisions that are objective or reflect the just treatment of others.
ETA Building Blocks Model Maintain composure and manage emotions in order to deal effectively with stressful situations.
ETA Building Blocks Model Accept, respond appropriately to, and learn from both positive feedback and criticism.
ETA Building Blocks Model Demonstrate basic and technical skills required to carry out tasks in the field.
ETA Building Blocks Model Serve the needs of clients, customers, or stakeholders.
ETA Building Blocks Model Set objectives, prepare for work, complete tasks, and carry out procedures.
ETA Building Blocks Model Complete day-to-day operations to achieve short-term objectives.
ETA Building Blocks Model Report on the results of work against predetermined criteria.
ETA Building Blocks Model Produce quality, substantially error-free work and simple reporting of results against set criteria.
ETA Building Blocks Model Select appropriate methods to complete tasks from among alternative options and assess the results based on reciprocal effects on other areas.
ETA Building Blocks Model Select and apply methods from a broad range of specialized skills to complete tasks and evaluate processes and their alternatives based on potential impacts.
ETA Building Blocks Model Master a comprehensive range of specialized skills and methods to complete tasks within subareas of the field and assess strengths, weakness, and results sustainably.
ETA Building Blocks Model Adapt specialized technical and conceptual skills across significant areas of work or between fields to complete strategic tasks in unpredictable circumstances, and justify decisions based on social, economic, and cultural implications.
ETA Building Blocks Model Explain and utilize basic knowledge, terminology, and relevant principles and practices within a field.
ETA Building Blocks Model Develop and apply extended knowledge in the field.
ETA Building Blocks Model Follow applicable laws, rules, policies, and regulations in the field.
ETA Building Blocks Model Apply comprehensive and specialized knowledge in the field.
ETA Building Blocks Model Integrate comprehensive knowledge within the field, including core theories and practices.
Description
Instruction & Assessment
Supplemental Materials

Other offerings from 1199SEIU Training and Employment Funds

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(SEIU-0008)
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(SEIU-0007)