Course

Course Summary

Credit Type:

Course

ACE ID:

SEIU-0003

Organization:

1199SEIU Training and Employment Funds

Location:

Classroom-based

Dates Offered:

Credit Recommendation & Competencies

Competency Framework	Statement
ETA Building Blocks Model	Comply with federal, state, and local regulations as well as company policies or procedures.
ETA Building Blocks Model	Maintain composure and manage emotions in order to deal effectively with stressful situations.
ETA Building Blocks Model	Accept, respond appropriately to, and learn from both positive feedback and criticism.
ETA Building Blocks Model	Contribute to safety discussions with an understanding of one's legal rights and the implications of workplace risks.
ETA Building Blocks Model	Explain and utilize basic knowledge, terminology, and relevant principles and practices within a field.
ETA Building Blocks Model	Follow applicable laws, rules, policies, and regulations in the field.
ETA Building Blocks Model	Interact respectfully and cooperatively with others who are of a different race, culture, or age, or have different abilities, gender, or sexual orientation.

Description

Objective:

In the current healthcare system model the role of a Care Coordinator as an essential care provider has grown beyond just the management of chronic conditions. Today Care Coordination focuses on accessible and consistent access to care, while empowering patients to take control of their own wellbeing. This course will teach Care Coordinators to respond to the diverse needs of the patient populations, as well as provide an overview of the essential roles and responsibilities of a Care Coordinator.

Instruction & Assessment