| Competency Framework |
Statement |
| ETA Building Blocks Model |
Behave consistently, predictably, reliably and dependably. |
| ETA Building Blocks Model |
Obtain and complete appropriate information, approvals, paperwork, signatures, and other requirements promptly and accurately. |
| ETA Building Blocks Model |
Arrive on time, as scheduled, and prepared to work, meetings, and calls. |
| ETA Building Blocks Model |
Follow directions and organizational rules, procedures and policies as communicated in a variety of ways. |
| ETA Building Blocks Model |
Systematically and thoroughly gather, compile, categorize, and verify data or information. |
| ETA Building Blocks Model |
Note details, facts, inconsistencies, ambiguity, or gaps in information and ask questions to clarify. |
| ETA Building Blocks Model |
Diligently check work for errors or inconsistencies and correct them, even under time pressure. |
| ETA Building Blocks Model |
Monitor and document plans, assignments, changes, deliverables, and relevant details to ensure work is performed accurately and completely. |
| ETA Building Blocks Model |
Use and report measurements, records, and other data according to expectations. |
| ETA Building Blocks Model |
Organize and update data, files, and records in order to ensure information is current and accessible. |
| ETA Building Blocks Model |
Modify behavior based on feedback from multiple sources or self-analysis of past mistakes. |
| ETA Building Blocks Model |
Show sincere interest and sensitivity to the needs or feelings of others. |
| ETA Building Blocks Model |
Recognize when relationships with others are strained. |
| ETA Building Blocks Model |
Encourage others to share ideas, opinions, problems, and successes. |
| ETA Building Blocks Model |
Develop constructive and cooperative working relationships with colleagues, customers, etc. |
| ETA Building Blocks Model |
Strive to build consensus and voice objections in a supportive, tactful, diplomatic manner. |
| ETA Building Blocks Model |
Learn from supervisors and coworkers and accept their help when offered. |
| ETA Building Blocks Model |
Interact respectfully and cooperatively with others who are of a different race, culture, or age, or have different abilities, gender, or sexual orientation. |
| ETA Building Blocks Model |
Respect, accept, and show positive regard for coworkers, employees, colleagues, and customers. |
| ETA Building Blocks Model |
Comply with federal, state, and local regulations as well as company policies or procedures. |
| ETA Building Blocks Model |
Respect company resources by using time and property responsibly or reporting loss, waste, or theft. |
| ETA Building Blocks Model |
Abide by a strict code of ethics that goes beyond what the law requires, even in the face of opposition. |
| ETA Building Blocks Model |
Act in the best interests of the organization, community, and environment. |
| ETA Building Blocks Model |
Maintain composure and manage emotions in order to deal effectively with stressful situations. |
| ETA Building Blocks Model |
Accept, respond appropriately to, and learn from both positive feedback and criticism. |
| ETA Building Blocks Model |
Project a professional image by maintaining personal hygiene, using professional language, and dressing appropriately for occupational and worksite requirements. |
| ETA Building Blocks Model |
Refrain from lifestyle choices which negatively impact the workplace or individual performance. |
| ETA Building Blocks Model |
Demonstrate a positive attitude towards and pride in one's work and the work of the organization. |
| ETA Building Blocks Model |
Interact with others pleasantly, courteously, and professionally. |
| ETA Building Blocks Model |
Ensure personal safety by engaging in training to use equipment, tools, and personal protective equipment appropriately. |
| ETA Building Blocks Model |
Follow established safety practices as appropriate for one's role, work environment, and field of work or study. |
| ETA Building Blocks Model |
Report injuries, incidents, and workplace hazards to responsible parties as soon as safely possible. |
| ETA Building Blocks Model |
Contribute to safety discussions with an understanding of one's legal rights and the implications of workplace risks. |
| ETA Building Blocks Model |
Anticipate and recognize the existence of problems, the key issues involved, and their criticality. |
| ETA Building Blocks Model |
Recognize, anticipate, prevent, and address common hazards in order to prevent workplace illness and injuries. |
| ETA Building Blocks Model |
Decisively and promptly select the best solution or tool after considering the broader context of the problem. |
| ETA Building Blocks Model |
Develop and enact a realistic implementation plan including alternatives if preferred solutions are not available. |
| ETA Building Blocks Model |
Observe, document, evaluate, and communicate the results of the solution to assess success or the need for adjustment. |
| ETA Building Blocks Model |
Monitor resource availability and make contingency plans to ensure adequate resources in the event of unforeseen circumstances. |
| ETA Building Blocks Model |
Maintain field-specific qualifications, licenses, requirements and expectations. |
| ETA Building Blocks Model |
Explain the rights and responsibilities of stakeholders and behave in accordance with ethical standards of the field. |
| ETA Building Blocks Model |
Demonstrate basic and technical skills required to carry out tasks in the field. |
| ETA Building Blocks Model |
Serve the needs of clients, customers, or stakeholders. |
| ETA Building Blocks Model |
Set objectives, prepare for work, complete tasks, and carry out procedures. |
| ETA Building Blocks Model |
Complete day-to-day operations to achieve short-term objectives. |
| ETA Building Blocks Model |
Self direct pursuit of objectives, take responsibility for results, and plan work collaboratively across areas. |
| ETA Building Blocks Model |
Plan and monitor day-to-day operations in order to achieve long-term goals. |
| ETA Building Blocks Model |
Set up, use, maintain, and repair tools in the workplace. |
| ETA Building Blocks Model |
Identify and use relevant disciplinary methods to solve problems. |
| ETA Building Blocks Model |
Analyze problems using different perspectives within the field and select effective approaches to a solution. |
| ETA Building Blocks Model |
Synthesize knowledge across a significant area of work and between disciplines or fields to propose and assess solutions to unpredictable strategic problems. |
| ETA Building Blocks Model |
Explain and utilize basic knowledge, terminology, and relevant principles and practices within a field. |
| ETA Building Blocks Model |
Develop and apply extended knowledge in the field. |
| ETA Building Blocks Model |
Follow applicable laws, rules, policies, and regulations in the field. |
| ETA Building Blocks Model |
Apply comprehensive and specialized knowledge in the field. |
| ETA Building Blocks Model |
Integrate comprehensive knowledge within the field, including core theories and practices. |