Using the Results
A cautionary note...
As the assessment results start
coming in, the team and other stakeholders may be inclined, in their
enthusiasm about the assessment findings, to use the results in ways
that were not initially envisioned. One of the most important principles
of good practice in assessment is being transparent with faculty and
students concerning the intended usage of the assessment results. While
assessment results may seem gloriously useful, for example, to advocate
for additional funding, it is best that the assessment team be cautious
in how the results are used. The same logic may raise concerns for some
faculty and administrators about results being used in an adverse
fashion—such as determining which programs should be cut, etc.
Once again, being clear and consistent about your purposes for engaging
in assessment are critical from the start and throughout the process.
For more information, see Developing
an Assessment Plan and Lessons
Learned.
You can use the results of the ePortfolio/SPIF assessment approach
to:
Prioritize or refine global learning outcomes
Through the assessment process, institutional teams may find that the
student global learning outcomes that were articulated are not
achievable by students on the scale and scope originally envisioned.
Teams may elect to revisit, for example, whether they should expect all
graduating students to achieve the articulated outcomes.
Another issue that is likely to emerge is whether students have had
sufficient opportunities to achieve all of the articulated outcomes. It
may be more realistic to select a few of the outcomes that are most
appropriately aligned with the mission of the institution, or a
particular college/school, academic/administrative units or
programs.
Through the assessment process, institutions may discover they need
to adjust their expectations concerning how many outcomes they can
realistically assess during a given assessment cycle. If the team finds
that they have much more data than they can use, this indicates that for
the next round, they could focus on a few outcomes rather than the full
range developed. This was one of the lessons of the FIPSE project.
Attempting to assess nine learning outcomes one of which was proficiency
in speaking, listening, reading and writing a second language proved to
be very ambitious.
Refine the assessment process and instruments
When reviewing the results from the first round of assessment, it is
important to think of this round as a pilot of the assessment process
and instruments. While surprising results should serve to foster
important conversations about international learning (as noted below),
they should also serve as a flag for your team about potential
adjustments needed in the assessment process. The following process
issues may be worth considering:
- How are you selecting student samples and coordinating the
collection of data?
- How are you orienting faculty, students, and staff to the
SPIF/ePortfolio?
- How are you engaging and training raters?
The instruments developed through the ACE/FIPSE project were
developed with the intention of raising the broadest array of questions
about student learning and addressing the broadest array of global
learning opportunities that institutions may provide. Consequently, the
instruments were designed to be adapted by institutions as they
used them. After piloting the instruments, your team should:
- Revisit and refine the SPIF. Institutions may
determine that they can be much more selective in what they ask with the
SPIF. The SPIF developed by this project was intended to be as inclusive
as possible to provide institutions who might adapt it with a full range
of questions to consider about their student population. However, when
institutions get to the analysis stage, many may find that they are only
interested in a relatively small sub-set of the questions that could be
asked.
- Revisit and refine student
instructions/orientations. Several institutions noted that
students needed assistance in determining whether a piece of student
work was appropriate to include in the ePortfolio. This led one
institution to develop a process for providing students with faculty
guidance in identifying artifacts above and beyond what was included in
the student instructions originally developed for the project. This same
institution found it very effective in a second round of assessment to
include assignment prompts in the capstone course of the program being
assessed. With these assignment prompts students were guided in
reflecting about and generating artifacts that were aligned with the
desired learning outcomes.
- Revisit and refine the rubrics. While it is
important to complete at least one, preferably two rounds of assessment
with the rubrics that you adapt for the assessment process, these
rubrics should not be considered sacrosanct. Rather as the raters work
with these rubrics, they should be encouraged to note ways that the
rubrics could be improved to achieve greater clarity and inter-rater
reliability.
Stimulate reflection and propose improvements in international
learning experiences
Every stage of the SPIF/ePortfolio assessment approach can catalyze
important conversations about student's international learning. If
designed thoughtfully, the creation of the ePortfolios can enhance
student reflection about connections between their international
learning experiences. When engaged in the rater training experience,
faculty may realize opportunities for revising courses they teach to
more effectively assist students in achieving the specified learning
outcomes. In sum, the SPIF/ePortfolio assessment process affords
formative opportunities for improvement of student learning.
When the responses from the SPIFs and the ratings from the
ePortfolios are brought together, multiple analyses are possible (see strategies
for data analysis). The data tables and charts generated from such
analyses can then be shared with the faculty and other appropriate
stakeholders to discuss what these results say about the state of
international learning at the institution. Hypotheses could be crafted
that can then be tested out through another round of assessment, and in
the interim, through additional conversations with all involved.
Surprising findings have the most potential to stimulate faculty and
others to revisit assumptions about their students or course and program
offerings.
Ultimately, the international learning outcomes and assessment
process is intended to assist institutions in making data-informed
improvements in their international learning experiences. If after an
additional round of assessment, the hypotheses that were developed
initially are confirmed, then there is sound evidence to suggest
appropriate revision of programs and courses.
Several of the institutions in the ACE/FIPSE project gleaned
important information through the implementation of the SPIF/ePortfolio
approach. One institution, Portland State University, complied
sufficient comparative data to engage their colleagues in meaningful
discussions about the findings. An overview of some of their findings is
available.
ACE/FIPSE Institutional Plans for Continued Assessment of
International Learning
All of the institutions in the ACE/FIPSE project are committed to
continuing their effort to assess international learning and to
implement at least some aspects of the SPIF/ePortfolio approach. The
following plans highlight their intentions:
Please direct questions about this page to:
jill_wisniewski@ace.nche.edu
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This page last updated on: 09/03/2008
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