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Johnson and Wales University

Institutional Overview

Johnson & Wales University (JWU) is a private, independent, not-for-profit-university with an enrolment of over 16,000 students representing all 50 states and over 90 countries.  The university offers a variety of undergraduate career programs in business, culinary arts, hospitality, and technology supported by a strong liberal arts core.  Graduate programs in business and education and a doctoral program in educational leadership are also offered.  In addition to its flagship Providence, Rhode Island campus, the university now has three regional campuses located in North Miami, Florida; Denver, Colorado; and Charlotte, North Carolina- each offering an array of undergraduate programs and a comprehensive set of services. 

The institution was established in 1914 by Gertrude I. Johnson and Mary T. Wales as a school to train mostly young women for what was then known as “office work” in Providence businesses.  Throughout its nearly 100 year history, JWU has steadfastly pursued the mission of preparing its students for successful careers.  In terms of program offerings and the breadth and depth of the education provided the mission has evolved to match the changing career opportunities afforded originally in the local economies and subsequently in the national and global economies.   The JWU mission statement reflects this historic institutional goal, shows the university in its current state of development, and speaks to its aspirations:  The mission of Johnson & Wales University is to empower its t diverse student body to succeed in today’s dynamic world by integrating general and career-focused education and professional skills. To this end, the University employs its faculty, services, curricula, and facilities to equip students with the conceptual and practical tools required to become contributing members of society.  This mission statement is supported and affirmed by the university’s Core Values which guide and motivate the institution in the fulfillment of its mission and are in turn embodiments of the mission:  Student Centered, Experientially Based, Industry Relevant, Employment Focused, Globally Oriented.

The global orientation of the university is most clearly manifested in its sizable international student population (over 1200 students or 7.5% of the overall enrolment). An International Enrolment Team made up of administrative and academic leaders from around the university was founded in 2006 in order to strategically manage the growth of the international population through recruitment and retention efforts.  JWU’s global orientation is also evidenced in the wide array of study abroad and exchange programs accessible to students in all academic majors at all campuses. Over 400 students participate in programs annually. A key strength of these programs has been the predominance of home-grown, faculty developed, faculty led study abroad programs which has resulted in a teaching faculty rich in international experiences as well as programs well tailored to the JWU’s career oriented, experientially based academic programs. 

Overview of Internationalization Efforts

Vision & Progress

Johnson & Wales University’s strides toward comprehensive internationalization have derived much of their strength from the inclusion of internationalization in the statement of its five core values-  “Globally Oriented” which states that JWU “respond(s) to the increasingly global nature of business by fostering multiculturalism and providing an international educational experience”.  This inclusion has led to the dedication of resources towards the development and support of internationalization efforts ranging from the growth of the international student population and expansion of the international programs portfolio to the development of internationally focused majors, concentrations and courses.  While the process of internationalization is ongoing, there is much in place that currently supports our self definition as globally oriented.


Study Abroad

JWU has quadrupled its number of students participating in study abroad and exchange programs since 2001 and is able to offer international programs tailored to nearly every academic major we offer.  This growth has been achieved through the construction of a centralized, fully staffed and financially supported Study Abroad Office which has worked closely with the academic college leadership and faculty to develop, market and administrate a full array of study abroad programs.  A key strategy towards achieving this growth has been the work with the college deans and curriculum teams that has assured each academic major has clear opportunities within the credit structures and requirements of their degree program for participation in study abroad programs. Advising systems within the college and within Student Academic Services clearly underline these opportunities to students.  A second strategy has been prioritizing faculty led programs.  Faculty led programs lead to greater international experience on the faculty and greater support of study abroad options for students from the faculty.


ESL

Enrolment in JWU’s ESL program has doubled in recent years to a current annual population of over 200 students enrolled enroute to a JWU degree program.   This increase in population has led to a redoubling of efforts to link these students to the larger university and city community and facilitate and support their transition to their degree programs.  A robust set of co-curricular offerings including a Conversation Partner program, weekly Coffee Hour, Buddy Program for new students, Community Host program, international student club and a calendar of special advising sessions has been put in place as part of the work of an iSET subcommittee focused on the improvement of services and increased retention of ESL students.

Degrees & Concentrations

Johnson & Wales University has long offered internationally focused majors in the College of Business and the Hospitality College, which offer International Business and International Hotel & Tourism Management respectively. These majors are made up of internationally focused core courses complemented by the inclusion of multiple overseas program options.   In addition, the university has more recently offered students the ability to achieve a variety of internationally themed concentrations by completing a set of 3-4 courses in that concentration.  The university currently offers four such concentrations:  International Business, International Hospitality Operations Management, Global Perspectives and World Languages.  Some of these concentrations are achievable through participation on a specific study abroad program.

An interesting feature of the Johnson & Wales approach to curriculum development and study abroad programs has been the development of courses specific for delivery on study abroad. For example, our College of Culinary Arts has developed a Pan-Asian Cuisine for delivery in an intensive, short term program conducted in Singapore and Thailand.  Our Marketing department has developed a course, titled Marketing Communications in an International Context in which students construct and present an advertising campaign while situated in an overseas setting.  In this way our study abroad destinations become integral players in the exploration of the student’s specific major and academic focus.
 

International Enrolment

In Fall of 2006, as part of the current strategic plan FOCUS 2011, the university established an International Strategic Enrolment Team (iSET) charged with growing international student enrolment.  In two years this team has grown the undergraduate international population by 33% pushing the percentage of international students up over 7% of the total population.  The success of this team is attributed to the inter-departmental make up of the team which includes representatives from academics, student services, admissions and recruitment.  As a result of the diverse make up of the team, iSET has constructed a plan for growth built not only on increased recruitment goals, but also on improvement of retention rates through better support services and programs for international students.  A key feature of this plan for JWU has been the inclusion of a plan to better meet the career promise to international students through a fuller use of and support of the CPT and OPT programs.

International Programming

As an offshoot of the retention focus of iSET, the university invested in a new position of International Community Coordinator who was charged to add to the current services of the International Student Service office by developing programming targeted to connect international students to the domestic population and the larger university and city communities.  This position was provided an associated budget and has been in place for one full year. Through intensive collaboration with key university departments and the mobilization of a student volunteer core this resource has transformed the international student experience at JWU while offering an array of new opportunities to domestic students as well.

Successful Strategies

  • Establishing the  International Enrolment Team (iSET)- This standing committee keeps the focus on sustaining international enrolment through collaborative efforts around recruitment and retention, maintains open lines of communication between departments and facilitates the sharing of ideas as well as the sharing of responsibility around the achievement of university enrolment goals.
  • Centralizing the Study Abroad Office- This decision has allowed us to develop consistent policies and procedures around study abroad programs which has in turn increased visibility of programs across our four campuses, improved student access, improved efficiencies and allowed for greater quality control.
  • Hiring a Dedicated Staff for International Programming- This resource has allowed us to prioritize student programming, which sometimes gets lost behind the imperative of immigration advising and arrival and orientation services.   This resource has benefited both international and domestic students as well as enriched faculty and staff connections to students. This position liaisons with ESL, the Multicultural Center, Student Activities, Residential Life, Community Service Learning and other key areas in order to ensure university offerings engage international students as well as connecting domestic students to international offerings and experiences.

Future Plans

Johnson & Wales University plans to build on its global orientation by planning for and initiating the internationalization assessment process, the first step of which is to establish a leadership team and join and begin learning from the work of the International Collaborative.  By taking part in this assessment process we hope to identify specific internationalization goals which will augment the university’s overall strategic plan and develop a long term plan to achieve those goals.  Areas of particular interest to Johnson & Wales University will be those areas which will ultimately further our overall institutional mission and embody our core values, such as but not limited to:

  • A faculty training and development program to 1)better prepare our faculty for the growing international population and 2) aid in the internationalization of the curriculum
  • A robust international co-op program for students in all academic colleges.
  • A focused domestic co-op program through CPT for international students which allows for deeper and longer work experiences leading to greater opportunities for OPT placement upon graduation

 

Please direct questions about this page to:
jill_wisniewski@ace.nche.eduStaff Contacts
Download our information brochure (PDF File)
This page last updated on 03/10/2009


 

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